Support

It’s our mission to provide our disc jockey software, karaoke software and live performance software customers with the best customer service and support in our industry. Since ’99 we’ve prided ourselves on being there when our customers need help — we understand this is your livelihood and you expect your PCDJ product to always perform as expected.

We offer a number of self-help information below and tutorial videos. If you need personal assistance please submit a support ticket and someone will get back to you quickly during business hours.

Need To Contact Tech Support?

To Visit the PCDJ Knowledge Base (FAQ)

Other Articles

December 2014 Karaoke Cloud Pro Update: Special Holiday Release

Karaoke Cloud Pro is a professional karaoke music subscription from Digitrax Entertainment (formally Chartbuster Karaoke) that currently includes 8,000 core library and new karaoke tracks, and is accessed in our PCDJ Karaoki karaoke software. Best of all — the subscription is legal for live performance

LYRX karaoke software update

Karaoke Software | Download LYRX v1.6 (v2) Maintenance Release

A new maintenance release for LYRX 1.6 is available for download. Last week, we introduced the new 1.6 version LYRX with official macOS Catalina support. With the help of our truly awesome customers, we were able to pinpoint a few nagging bugs that we’ve now

DJ Software: DEX 3.3 DJ Controller Audio Interface Configuration

DEX 3.3 now works with over 70 different DJ controllers, but there are only two configurations you need to know for built-in Audio Interfaces. First off, it’s mind boggling how quickly the top DJ equipment manufacturers (Numark, Pioneer, Denon DJ, Reloop, Hercules DJ, Gemini DJ