Support

It’s our mission to provide our disc jockey software, karaoke software and live performance software customers with the best customer service and support in our industry. Since ’99 we’ve prided ourselves on being there when our customers need help — we understand this is your livelihood and you expect your PCDJ product to always perform as expected.

We offer a number of self-help information below and tutorial videos. If you need personal assistance please submit a support ticket and someone will get back to you quickly during business hours.

Need To Contact Tech Support?

To Visit the PCDJ Knowledge Base (FAQ)

Other Articles

Download Free VJ clips and loops

Download Free VJ Clips For The ‘Video Link’ Feature In DEX 3

DEX 3 is equipped with a ‘video link’ feature that enables the automatic playback of video files when playing just audio tracks – but where can you find free VJ clips to use with the new feature? The video link feature can be enabled under

Freebie Friday – Royalty Free DJ Sound Effects

Happy Friday DJs, the start to another bass heavy work "week".  It's "Freebie Friday" (maybe we'll make that a regular thing!) and I've tracked down loads of downloadable royalty free DJ sound effects in MP3 format for your mixing pleasure.  PCDJ DEX 2 DJ Mixing software and the upcoming PCDJ DEX

DEX 3 DJ Software with SoundCloud Support

New Partnership Announcement | Support for SoundCloud Streaming Coming to DEX 3

SoundCloud announced today, Thursday, October 19th, 2018, at the Amsterdam Dance Event (ADE) that PCDJ DEX 3 users will soon have in-app access to SoundCloud’s massive 190 million song catalog. SoundCloud is the world’s largest open audio platform, powered by a connected community of creators,