Announcement From Pulselocker CEO | Pulselocker Is Ceasing Operations As Of 11/10/17

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Today Pulselocker has announced the end of the music subscription platform for DJs. Subscribers of the service will no longer be able to use the subscription in DEX 3 and DEX 3 RE.

We truly valued our partnership with Pulselocker and their attempt to revolutionize the way DJs perform with and discovered new music. DEX 3 customers have enjoyed using the service since October 2015.

Please know we will persue other in-app music subscription options for our DEX 3 customers.

Here’s the announcement from Pulselocker CEO Ben Harris, which was emailed to subscribers earlier today:

(Note: Pulselocker subscribers can use Soundiiz to export their playlists)

Dear Pulselocker Customer,

It is with an incredibly heavy heart that we have to send this message. As of today, November 10th, 2017, Pulselocker is ceasing operations.

Six years ago we set out to provide a unique service to the DJ community—we believe we succeeded in providing something truly revolutionary that was well received by all of you. Due to a combination of market circumstances and financial constraints, we must re-organize our current structure if we are to successfully serve you in the future. After exhaustively searching for alternatives, we have made the extremely hard decision to shut down our operations.

We realize this news comes incredibly fast and we are truly sorry for the inconveniences this may cause. Thank you from the very bottom of our hearts for the support you’ve shown Pulselocker and our deepest apologies for the speed and inconvenience of this announcement.

We will continue to search for ways to bring the service back to you in a bigger and better way. We are proud of the community that rallied behind our technology and thank you for your support and patronage.

The Pulselocker Team


8 replies
    • Ryan Sherr
      Ryan Sherr says:

      Hi Reggie, you will have to contact Pulselocker directly regarding all issues with billing. They have not informed us of how they will handle existing/paid accounts. Were were not made aware of their closure until Friday, just like all subscribers.

  1. Burr Strader
    Burr Strader says:

    This was no cool. I just purchased everything the day before. I was 1 hour into DJing a party for a high school and all the music I just got a membership to use was gone. One of the main reasons I bought the software. The email was conveniently sent just before the party during set up so did not get it till after. This was a rude awaking to the vulnerability of this whole system. I love the software but what good is it to not have the easy access to the songs.

    • Ryan Sherr
      Ryan Sherr says:

      Yes, unfortunately we (PCDJ) were made aware of Pulselocker’s cease of operations the same time all subscribers to the service were. It seems all DJ software companies supporting their platform weren’t given any advanced notice.

      Currently, there are no other commercially legal streaming services available for us to integrate with. We have heard there are a few companies working on filling the gap now that Pulselocker has closed. We will explore adding one of the commercially viable music streaming services when they are ready. In the meantime you could always look at joining a record pool (where you get to keep the music, although they usually don’t have older songs – mostly newer material). Here’s a couple good ones:

      It’s a real shame as we LOVED Pulselocker – I used it personally, almost exclusively, the last 2 years.

  2. Lee
    Lee says:

    Spotify any day, Spotify every day!!!

    Yes I know it is not “legal” to use it professionally for business, but…it rocks

    • Ryan Sherr
      Ryan Sherr says:

      Agreed, Spotify is the premier subscription service, but PCDJ’s first priority is finding a commercially legal dancing partner. Spotify will throttle download/streaming speeds from what I understand, sans one implementation on the market.

      Bottom line is we’d rather not put our customers/venues at risk (Many of our Pulselocker subscribers were venues and not DJs) by suggesting Spotify is a pro service that’s legal for public performance. The good news is there are some new players in the space that will emerge soon, and we’ll be ready for them!

      Pulselocker had the right vision. Someone just needs to pick up the reigns and learn from their mistakes.

  3. Capital Sound
    Capital Sound says:

    I use and have been very happy with it. you get a ton of music for the money. But it would be for new music only.

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